Device side: your machines
Compatible ATMs and self-service kiosks run the Futura software and connect to Futura OS. Each hardware model and its peripherals (cash dispenser, bill acceptor, card reader, printer) is reviewed before deployment.
ATM software integration
ATM Software Integration for Financial Services
How operators connect compatible ATMs and kiosks to Futura OS, and how participating financial service providers are integrated so the same machines can offer more supported services.
Every integration starts with a technical review. Futura does not guarantee timelines or services before that review.Compatible machines
ATMsReviewed model by model
Self-service kiosksCompatible hardware
Retail locationsParticipating stores
Futura OS
Device connectivity
Provider integrations
Customer identity verification
Network visibility
Deployment configuration
Third-party providers
Money transfersPAGOTRONIC LLC
Cash-in & walletEssential / Atrium Pay
Gift cardsXOXO PLUM
ATM processingDNS ATM Processing
Diagram for illustration, not a product screenshot. Regulated services are performed by the third-party providers shown. Available services depend on the machine, location and provider agreements.
What gets integrated
Two sides of an ATM software integration
An integration connects the machines on one side and the financial service providers on the other. Futura OS sits in the middle.
Service side: financial service providers
Futura OS routes each supported service to a participating provider that performs it, such as a money transmitter for transfers or a gift card network for gift cards.
Operations: Futura Dashboard
Once connected, operators see their machines, cash levels, transaction workflows and support requests in Futura Dashboard. Views depend on the deployment.
Process
How an integration project runs
Each step has a clear output, so you know what was validated before moving on.
- DiscoveryYour business goals, locations, current machines, current processor and the services you want to offer.
- Hardware compatibility reviewMachine models, software versions and peripherals are reviewed. Models that are not compatible are identified before any commitment.
- Service and provider mappingEach requested service is matched with a participating provider, along with the approvals and requirements that apply.
- Configuration and testingServices, workflows and on-screen options are configured for your deployment and tested end to end.
- PilotThe agreed configuration runs in a controlled number of locations to validate operations, cash handling and support.
- Rollout and monitoringExpansion follows technical readiness, commercial agreements and service availability, with machines monitored in Futura Dashboard.
Timelines depend on hardware, integrations, provider approvals and location readiness. Futura does not guarantee a deployment timeframe.
Before the review
What we ask operators to share
The more we know at the start, the faster we can tell you what is possible on your network.
- Machine brands, models and current software
- Number of machines and where they are located
- Your current ATM processor and service providers
- The services you want to offer at each location
- Existing provider agreements and compliance requirements
- Who will operate cash, maintenance and support on site
API connectivity
API access for partner integrations is scoped by agreement and by the services involved. Integration details, documentation and test access are shared with partners under agreement.
Data and security
Customer identity is verified once with Futura ID. Futura never asks customers for PINs, passwords or full card numbers in chat, and partner credentials are never shared outside secure channels.
After go-live
What operators manage after integration
Network overview
AvailableCash In and Cash Out totals for the selected period, machines online, machines in use, low cassettes, overdue cash settlements and the machines that need attention.
Network monitoring
AvailableConnection status and last report for every machine, the cash in each cassette and in the bill acceptor by denomination, and diagnostic events from the machine software.
Transaction workflows
Supported configurationsATM sessions and integrated services in one view, each with its funding status, how it was paid and the failure reason when something goes wrong. Coverage depends on the integrations in each deployment.
Operator management
AvailableRegister machines and the services each one shows, record cassette loads with reconciliation against machine counts, resolve cash settlements and follow support requests by machine.
Reports and audit trail
AvailableDaily settlement, machine summary, fee revenue, exceptions, cash in machines and peak hours, with CSV export. Changes made from the dashboard are logged with the user and time.
Integration architecture
Supported configurationsMachines connect to Futura OS, and Futura OS connects to participating providers that perform the regulated services. API access for partners is scoped by agreement.
Partners sign in at fntcore.com/crm. Available views depend on the deployment, the hardware and the data each provider integration supplies.
Services
Services that can be integrated
Each service shows its availability status and, where a provider performs it, the provider name.
AvailableSupported configurationsSubject to integration
Supported configurations
ATM services
Supported ATM functionality on compatible hardware, through participating processors.
Supported configurations
Money transfers
Domestic transfers and remittances where available.
Provided by PAGOTRONIC LLC, a licensed money transmitter. Futura acts as its Authorized Agent.Supported configurations
Cash-in & wallet
Cash deposits and wallet services at participating machines.
Provided by ESSENTIAL FINANCIAL INVESTMENTS CORP. DBA ESSENTIAL MONEY TRANSFERS & ATRIUM PAY.Supported configurations
Gift cards
Gift card sales through a supported network.
Provided by XOXO PLUM.Subject to integration
Bill payment
Available only where a provider integration and approval are in place.
Subject to integration
Check cashing
Subject to provider integration and applicable requirements.
Subject to integration
Payment solutions
Card and payment acceptance depend on a payment processor integration.
Subject to integration
Other digital financial services
Additional services as partnerships and approvals permit.
FAQ
ATM software integration questions
Can Futura integrate with my existing ATMs?
Futura is hardware-agnostic by design, and each machine model is reviewed during the hardware compatibility review. You will know which machines are compatible before any commitment.
Do I have to change my ATM processor?
Not necessarily. Futura OS works with participating processors and providers. Your current processor and agreements are reviewed during discovery.
How long does an integration take?
It depends on the hardware, the services, provider approvals and location readiness. Futura does not guarantee a timeframe before the technical review.
Which services can be added?
Services are listed above with their availability status. What applies to your network depends on hardware compatibility, provider agreements and location.
Who is responsible for compliance?
Licensed providers perform the regulated services and their compliance programs apply. Operators run their machines and locations. Futura provides the software.
Is there an API for integrators?
Yes, scoped by agreement and by the services involved. Documentation and test access are shared with partners under agreement.
Ready to Explore Futura for Your Network?
Discuss your hardware, software licensing, integration requirements and potential deployment with the Futura team.
